Policies

Holbrook Public Library’s Borrowing Policy

All patrons may apply for a library card at the Circulation Desk. Photo identification with the applicant’s current address is required in order to receive a card. Patrons do not need to be a resident of Holbrook to apply for a card. Children must have their legal guardian, who can provide their signature and proof of residency. 

At staff’s discretion, children 12 and older may be issued a card using valid school documents or school issued technology as identification. 

A Holbrook Public Library card, if in good standing, can be used at any library within the Old Colony Library Network. 

There is no replacement fee for lost cards.

At staff’s discretion, patrons may use a photo ID or some other means of identification to borrow materials without their card.

There are no limits on the amounts of materials a patron may borrow.

Loan Periods

Four-week loan items:

• Books
• Magazines
• Audiobooks
• CDs
• Book/CD Kits

Two-week loan items:

• Library of Things

One-week loan items:

• DVDs
• Videogames
• Lucky Day titles

One-day loan items:

• Returnable museum passes

Renewing

Patrons are opted-in to have their materials automatically renewed three days prior to an item’s due date. They may also renew over the phone, online, or in person. Items which have a hold on them or that have exceeded the renewal limit may not be renewed.

Overdue Fines

The Holbrook Public Library does not charge daily fines on our own items, but if patrons request
items from other libraries, they are subject to their lending policies. We do not refund money if you find a lost book for which you have already paid.

Lost or Damaged Items

If a patron damages or loses an item, they must pay for a replacement. Any copy purchased as a replacement must be preapproved by the Borrower Services Manager or Collection Manager. 

A library card will become blocked for fees totalling more than $15. An account balance must remain below $15 to retain borrowing privileges. The Library accepts canned goods in lieu of payment at a total of $5 per can, and up to 4 cans for one material. For example, if a patron loses a $20 book, four canned goods may be donated to eliminate the fee.

Approved by the Holbrook Public Library Board of Trustees on: 9/15/2025

Holbrook Public Library’s Display Policy

Purpose

The Holbrook Public Library’s Display Policy provides a basis for the display of library materials by library staff, informs the public about the principles and criteria upon which these decisions are made, and promotes the purposes of the library's mission, which is: “The Holbrook Public Library is committed to serving the changing needs of our community by providing access to free sources of knowledge, information, and entertainment both within and beyond our walls.”

Policy

The Holbrook Public Library recognizes the significance of displays in enhancing the library experience for our community. With a strong focus on encouraging the love of reading, lifelong learning, and creativity, we establish responsive connections between the diverse needs of our community, our vast collections, our digital services, and an array of engaging programming. A key aspect of our approach is the creation of thoughtfully curated displays, which play an essential role in informing and inspiring individuals of all ages and diverse backgrounds. These displays serve as a tangible expression of our dedication to the community and exemplify our belief that a vibrant library contributes to a strong community.

Principles and Criteria

The final responsibility for the display of library materials is held by the Library Director, but day-to-day responsibility is shared by employees throughout the library. Library staff uses the following criteria in making decisions about display topics, materials, and accompanying resources:

• Community needs and interest
• Availability of display space
• Historical, cultural, or educational significance
• Connection to other community or national programs, exhibitions, or events
• Relation to library collections, resources, exhibits, and programs
• The Library may partner with other community agencies, organizations, educational institutions, or individuals to develop and present co-sponsored displays and exhibits.

The Library will strive to include a wide spectrum of opinions and viewpoints in library-initiated displays and exhibits, as well as offer displays and exhibits that appeal to a range of ages, interests, and information needs. Library-initiated displays and exhibits should not exclude topics, books, media, and other resources solely because they may be considered to be controversial. Acceptance of a display or exhibit topic by the Library does not constitute an endorsement by the Holbrook Public Library of the content of the display or exhibit, or of the views expressed in the materials on display.

Intellectual Freedom and Censorship

The choice of library materials by patrons is an individual matter. The library recognizes that some materials may be controversial or offensive to an individual, but maintains that individuals can apply their values only to themselves. The selection of library materials is predicated on the customer’s right of access to information and freedom from censorship. Selections will not be made on the basis of anticipated approval or disapproval, but on the merits of the material itself.

Holbrook Public Library’s Display Policy

Selection of materials will not be inhibited by the possibility that materials may inadvertently come into the possession of or be seen by minors. No one can exercise censorship to restrict access to library materials by others.It is the parents' or guardians' responsibility to determine which library materials are appropriate for their children.

The Holbrook Public Library supports intellectual freedom and endorses the American Library Association (ALA) Freedom to Read Statement, Freedom to View Statement, the Library Bill of Rights and all relevant interpretations.

Procedures for the Questioning of Library Displays by Patrons

In the event a patron has questions or concerns regarding a library display, the following procedures should be used:

The patron is referred to a staff member.

• This staff member makes every attempt to satisfy the patron's concern by clarifying the established display policies on an informal, positive, one-to-one basis.
• After the interview, the staff member notifies the Library Director in a brief written statement as to the date, circumstances, and the result of the patron's concern.

A patron who wishes to pursue their question further is referred to the Library Director or their designated alternate as soon as possible. A concern taken to this level constitutes a formalized complaint.

• During the interview with the patron, the patron fills out one copy of the Request for Reconsideration of Library Material form.
• The material will be reviewed by the Library Director and a member of the staff with expertise in the relevant subject area to ensure that the content aligns with the library's guidelines and Collection Development Policy. Upon completion of the review process, a written recommendation will be prepared by the reviewing staff member.
• The Director makes a decision based on the staff member’s recommendation.
• The Director notifies the patron in writing of their final decision on the complaint regarding the display of the material. This decision is conclusive and cannot be further appealed. However, if the patron still wishes to pursue reconsideration of the material itself, they may do so through the established Request for Reconsideration procedure.

Approved by the Holbrook Public Library Board of Trustees on: August 16, 2023

Exhibit, Display, and Community Information Policies at the Holbrook Public Library

The Holbrook Public Library has space for displays and exhibits of items from the library’s own collections, as well as exhibits, displays, and informational material sponsored by other town departments and committees, community organizations, or local residents.

BULLETIN BOARD

Space permitting, the Holbrook Public Library will post notices for local and area nonprofit organizations on its bulletin board near the parking lot entrance.

1. Since requests for postings are frequent and numerous, the library requires that acceptable
   notices for the public bulletin board not exceed 8½" x 11" in size.
2. Notices from individuals and from business organizations will need approval from the Library
   Director or Assistant Director.
3. All postings should be delivered to the library staff and will be dated with the drop off date and
   a date not to exceed one month for removal. Postings will go up as space permits, depending
   on the number of requests on file at any one time.
4. The Library reserves the right to remove postings as necessary, in order to make space for
   new postings requested by the library, the town, or other non-profit community organizations.
5. With limited space available, postings on library programs, resources, and other notices
   will take priority over all other requests for postings.
6. In addition, agendas for meetings of the Town Council and other town departments,
   boards, agencies, and commissions will receive priority over postings from local nonprofit
   organizations.

TABLE IN PARKING LOT ENTRANCE LOBBY

The library maintains a small table in the lobby near the parking lot entrance for the distribution of free brochures and fliers from local and area non-profit organizations. This small table is meant for library and community information for the patrons of the library.

1. Table space priority will be given to the library, town departments and committees, and then
   will be available for local community nonprofit organizations.
2. Literature from businesses and individuals will need approval from the Library Director or
   Assistant Director.
3. Requests to place items on the table should be made to the library staff, who will date the items for time dropped off and preferred date for removal (not to exceed more than a month).
4. No items may be left on the table without permission. Any items left on the table or elsewhere in the library without going through the proper procedure and receiving library permission will be summarily discarded.
5. The library reserves the right to remove brochures and fliers due to timeliness and / or limited
   space.

HANGING / WALL DISPLAYS AND DISPLAY CASES

The Holbrook Public Library has available wall space for hanging art exhibits as well as two small display cases near the street entrance. Exhibit and display space is available for special collections from town departments and committees, community organizations, or local residents.

Exhibits should:

• Contribute positively to the Library’s environment.
• Enrich the life of the Holbrook community.
• Create a means of strengthening partnerships between the Library and the wider
  community.
• Highlight, whenever possible, the collections, resources and services of the Library.

Requests for exhibit and display space will generally be considered in the order in which they
are received, with possible exceptions being made for vital timeliness of a particular display or
exhibit. Library displays and exhibits will have priority.

The Library reserves the right to limit the size, the number of items, the schedule of any
display, and the frequency with which any one individual, artist, or community organization may
place a display in the Library.

Exhibits of a pornographic, polemic, or discriminatory nature will be refused. If elements of a
display are judged inappropriate by the Board of Library Trustees or the Library Director, the
sponsoring individual or organization will be required to remove those elements immediately.
Appropriateness here is defined as following the Holbrook Library Collection Development
Policy.

The dates of any display or exhibit will be agreed, arranged, and established in advance with
the exhibitor. Exhibits are displayed for a maximum of one month.

All displays and exhibits must include a credit line, i.e. a sign stating the sponsorship of the
display or exhibit.

Installation and removal of exhibits:

• Transporting, unloading, hanging and/or setting up exhibits, as well as the later
  dismantling of same, are the responsibility of the exhibitor, with and
  under the supervision of the library staff.
• If the exhibitor requires assistance in this effort, it is their responsibility to bring
  someone to assist them.
• Both installation and dismantling must conform to the exhibit dates approved in
  advance.
• Exhibitors are responsible for bringing all necessary supplies, such as picture wire, corner pads for art, or other supplies. No tape or other adhesives will be allowed to be affixed on the walls, moldings, or furnishings. Similarly, the use of nails, tacks, or staples will not be permitted.

The library does not have space, nor will it accept responsibility, for storage of the property of exhibitors in the Library building. Therefore, exhibitors are required to deliver and pick up their materials according to the dates established in advance. A penalty of $1.00 per item per day will be assessed for materials not picked up by the preapproved designated time.

Insurance coverage for the value of the exhibited items is the responsibility of the exhibitor. Prior to approval of any exhibit, the library will require the exhibitor to sign a disclaimer releasing the library from any and all responsibility and liability for loss or damage to the items in the exhibit. The Library assumes no responsibility for the safety of any items placed on exhibit. Exhibitors must sign the “Exhibit Agreement and Release Form”.

An inventory of pieces will be submitted to the library staff when the exhibit is set up, and should be checked again upon dismantling of the exhibit.

Though the library may be providing space for a display or exhibit, this does not indicate anendorsement by the Holbrook Public Library, the Board of Library Trustees, or the Town of Holbrook of the particular display, nor of any statement or position promoted by the exhibit or display.

Responsibility for any damage to Library property caused by the installation, display, or
dismantling and removal of an exhibit will rest with the sponsoring individual or organization.

If materials are for sale, the exhibitor may leave a price list or business cards for people
who express an interest. Under absolutely no circumstances may individual price cards be
affixed to the wall adjacent to the artwork. Note: The Library does not and will not enter into
sales negotiations or transactions or take a percentage of any sales that may result from the
exhibit.

Approved by the Holbrook Board of Library Trustees on Tuesday, May 16, 2023

Holbrook Public Library
Exhibit Agreement and Release Form
Name ____________________________________________________________________
Home Address _____________________________________________________________
Phone ___________________________________________________________________
Email ____________________________________________________________________
Number of Items ______________________________________________________________
General Description of Items ____________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
Installation Day/Date __________________________ Time ___________________________
Removal Day/Date____________________________ Time ___________________________
Designated Exhibit Area (display case, or specify the wall space in the room)
____________________________________________________________________________

The artworks or other items displayed by me and/or my organization at the Holbrook Public Library are deposited with the full understanding that the Library cannot be held responsible for any damage, loss, or theft that may occur during the installation, the duration of time the exhibit is in the Library, or during removal of the exhibit.

I understand that the Library cannot guarantee against theft or damage to my property during library hours, nor can it guarantee that the building will not be unlawfully entered when it is closed.

Therefore, I agree to assume all responsibility for my artworks or other items while on display at the Library.

I further acknowledge that I have received a copy of the regulations governing the use of exhibit and display space at the Holbrook Public Library, and declare that I have read the regulations and agree to fully abide by and comply with them.

Signature of Exhibitor_______________________________________ Date ______________

Holbrook Public Library Homebound Patron Services Policy

Purpose

The purpose of this policy is to clearly state the Library’s position on services to homebound patrons.

Policy Guidelines

Holbrook Public Library serves homebound residents of Holbrook who are unable to visit the library due to temporary or permanent illness, disability, or lack of transportation. Registration may be conducted by mail, online or by a third party who can verify an applicant’s eligibility for the service and the applicant’s residence. 

Once approved, an interview is conducted with the homebound patron by telephone, letter or through a third person to determine the patron’s reading, listening or viewing preferences. Materials are selected by a staff member depending on the patron’s expressed interest. Several items can be sent in special mailing bags designed for this use.

Patrons are responsible for returning the materials with the free postage provided in
the mailing bags.

Standard library fees will be charged for lost or damaged materials. 

Materials available for borrowing will be limited to items circulated by the Holbrook Public Library.

Questions

If anyone has questions about this policy, please contact the Library Director, at 781-767-3644.

Approved by the holbrook Public Library Board of Trustees on: 5/24/24

Throughout its history, the Holbrook Public Library has made information available in a variety of formats, from print to audiovisual to digital materials. The Holbrook Public Library provides access to the Internet in support of its role as provider of information and lifelong learning.

The Internet, as an information resource, offers access to a wealth of information, ideas and commentary from around the globe that can be personally, professionally, and culturally enriching.

However, Library patrons must be aware that currently the Internet is an unregulated medium. As such, it enables access to some materials that may be inaccurate, incomplete, outdated, offensive, disturbing and/or illegal. The Holbrook Public Library does not monitor and has no control over the information accessed through the Internet and is not responsible for its content. Users are encouraged to exercise critical judgment in evaluating the validity of information accessed via the internet.

Providing Internet access at public terminals puts what is ordinarily a private instrument (the personal computer) into a public setting. When using a Library computer, complete privacy cannot be guaranteed. Users are cautioned that the Library computers on which the public can access the Internet are located in public areas which must be shared by Library users of all ages, backgrounds, and sensibilities. Individuals are asked to consider this and to respect the sensibilities of others when accessing potentially offensive information and images.

CHILD SAFETY ON THE INTERNET

Restriction of a child’s access to the Internet is the responsibility of the parent/legal guardian. Children in grades three and under must use the computers with an adult. Parents are encouraged to discuss the use of the Internet with their children in relation to family values and boundaries and to monitor their child’s use of the Internet.

Use of an Internet Access computer is on a first-come, first-served basis. Those using it will be limited to time if other patrons are waiting to use it. Patrons will use their OCLN library card or a guest pass to login to use the computers.

Internet use will be managed in a manner consistent with the Library’s Rules of Conduct which have been adopted and are posted in the Library.

Responsible use of the Internet at the Library includes:

• Refraining from illegal or unethical use of the Internet;
• Using the Library’s Internet resources for cultural, educational, recreational, and informational purpose;
• Respecting intellectual property rights;
• Respecting the privacy of others by not attempting to modify or gain access to files, passwords, or data belonging to others;
• Refraining from damaging or altering the configuration of the equipment used to access the Internet at the Library;
• Refraining from altering or damaging software or data residing on the hard drive;
• And refraining from the deliberate propagation of computer worms or viruses.

Please be aware also that the Library’s Internet connection and/or computer terminals may be periodically and temporarily unavailable due to technical difficulties.

The Library staff members will be happy to help you as much as they can, but cannot provide in-depth training concerning the Internet or computer use. They may be able to offer searching suggestions and answer questions. If you have never used computers, or have specific questions about the Internet, circulating books and reference books are available. Staff will attempt to answer those questions as best as they can.

Compliance with Library Policy and Guidelines

In addition to this specific policy, general guidelines for the use of all public access computers govern the use of the Internet in the Library. Violation of the policies and regulations that govern the use of the Library’s Internet resources may result in suspension or loss of the privilege to use these resources. Any illegal activity involving the Library’s Internet resources will be subject to prosecution by the appropriate authorities.

Adopted by the Holbrook Public Library Board of Trustees 06/1997, amended 02/2001, 6/2016

Holbrook Public Library Library of Things Policy

The Library of Things is a collection of nontraditional items available for the Holbrook community to borrow such as tools, technology, and other equipment. Items may be checked out and returned to the Holbrook Public Library Circulation Desk on the main floor. Please do not return items in the book drop. 

In order to borrow a Library of Things item, patrons must meet the following criteria:

• Borrowers must have a valid Old Colony Library Network card in good standing.
• Borrowers of tools and appliances must be 18 years or older. Other items may be borrowed by patrons of all ages.
• Borrowers must pick up and return the Library of Things item at the Holbrook Public Library Circulation Desk.
• All items are to be returned in the same condition as they were issued, barring normal wear and tear. All items must be returned clean.

Loan Periods

A Library of Things item may be borrowed for up to one week and renewed up to two times unless another borrower is waiting.

Proper Use and Liability

As with all Library materials, the borrower is responsible for the item and will be billed for reasonable repair and replacement costs associated with damage, or loss of items and/or peripherals (including components, accessories, and carriers) due to neglect or abuse. A list of replacement costs of items is available upon request. 

Patrons borrowing items from the Library of Things agree to indemnify and hold harmless the Town of Holbrook, the Board of Library Trustees, the Holbrook Public Library, and their employees, officers, agents and representatives, from any and all suits, actions, claims, or demands of any nature arising out of or brought on account of any injuries or damages sustained by any person as a consequence or result of the use of Library of Things items.

The Holbrook Public Library staff claims no expertise and makes no representation concerning the fitness of any item for any particular use. The Borrower agrees that if any borrowed item becomes unsafe or in a state of disrepair, he or she must immediately discontinue use of the item and notify the Library of the issue on return, if not earlier.

Library staff may be available to explain the operation of an item. However, by taking possession of any item, the borrower is certifying that they are capable of using that item in a safe and proper manner.

It is the borrower’s responsibility to protect against loss. Staff will inspect Library of Things items upon return. Borrowers are expected to return the item with all parts to the Circulation Desk. Borrowers will be responsible for any damage to a Library of Things item while in their possession.

Approved by the Holbrook Board of Library Trustees on Tuesday, May 16, 2023

Library Use Policy and Behavior Guidelines

Holbrook Public Library provides access to all through its collections, programs, facilities, and resources. We strive to serve our patrons effectively by providing a welcoming and safe environment. We ask that visitors help us to maintain an atmosphere that is conducive to learning and community engagement by following our Library Use Guidelines.

To ensure a safe and positive library experience for all, misconduct will not be allowed on any library property or at off-site library events in which library staff participate. Misconduct includes:

• Engaging in any activity prohibited by law.
• Engaging in disruptive or unsafe behavior, including interfering with the use or operations of the library by users or staff. Library staff determines what behavior is considered disruptive.
• Harassing library users or staff including intimidating, annoying, following, or staring.
• Using loud, abusive, or profane language.
• Engaging in or threatening violence to library staff or patrons.
• Leaving a vulnerable adult or child unattended. Please refer to the library’s Safe Child
  Policy for more details.
• Using computers, areas of the library, or attending programs designated for children or
  teens without a need to access those collections or accompanied by a child or teen.
• Taking photographs or videos of library users without their permission.
• Engaging in unintended use of library furniture.
• Consuming food of any kind. Covered beverages may be allowed by discretion of libraryst aff.
• Entering the library without shoes or acceptable attire.
• Removing shoes or clothing while inside the library.
• Soliciting, distributing leaflets, or posting notices without permission from Library staff.
• Leaving animals unattended on library grounds or allowing disruptive animal behavior.
• Entering non-public or staff-only areas.
• Using bicycles, skates, skateboards or similar items inappropriately on library property.
• Engaging in any activity prohibited by the library’s computer and internet use guidelines.
• Blocking aisles, shelves, entrances, or leaving items unattended at any time.
• Using another person’s library card number without that person’s permission.
• Bringing weapons of any kind into the library.
• Stealing, damaging or defacing library materials or property. Doing so may result in prosecution.
• Smoking or vaping within twenty-five (25) feet of library grounds.

We ask patrons to follow all Holbrook Public Library policies and guidelines or abide by any reasonable request from staff to refrain from disorderly or disruptive behavior. Violations of policies or guidelines may result in removal from the facility and/or suspension of library privileges.

Escalating consequences for violations of the Library Use and Behavior Policy are as follows:

• In the event a patron violates one or more principles in the patron behavior policy, they will be asked to vacate the premises for the duration of the day
• Upon 2nd violation, the patron will be asked to vacate the premises for the duration of one week.
• Upon 3rd & or further violations, library administration will determine the duration of the patron’s barring from the library
• Significant single violation may result in a longer barring period as determined by library administration (ie. patron assaults others, significant damage to property, loud verbal confrontations including loud volume and/or profanity directed towards other patrons and/or staff)
• All incidents that result in a patron having to vacate the premises should be documented by staff in a library incident report form. These forms will be kept on file within the library for no less than one year. Illegal activity may result in arrest.

Approved by the Library Board of Trustees on August 13, 2024

Revised and approved by the Library Board of Trustees on November 10, 2025

PLEASE NOTE:  Due to flooding, our Meeting Room is currently unavailable and we've turned off our application form.  Please email hpl@holbrook.ocln.org if you have questions about using our space.  We will turn the form back on when our Meeting Room is able to be used again.  We apologize for the inconvenience, and thank you for understanding.

CLICK HERE FOR OUR MEETING ROOM APPLICATION FORM

Holbrook Public Library - Meeting Room Policy and Procedure

Purpose: 
The Holbrook Library exists for the purpose of providing library services for the residents of Holbrook, Massachusetts. The library has one small meeting room on the basement level which is used primarily for library programs, but may be used for meetings by civic, cultural, charitable, and educational non-profit groups and organizations that have a substantial connection to the Holbrook community and are engaged in activities consistent with the library’s mission. 

Policy: 

The meeting room is subject to the policies and procedures outlined below, and in accordance with the principles set forth in the American Library Association’s Library Bill of Rights, which states, “Libraries that make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.” 

Use of the meeting room does not imply endorsement, support, or co-sponsorship of the activities or of the beliefs of the group using the meeting room by the Holbrook Public Library, the Board of Library Trustees, or the Town of Holbrook. Groups or individuals using the meeting room may not imply that the meeting is sponsored, co-sponsored, or endorsed by the library or the Town in any advertising or publicity.

The Library Director reserves the right to refuse the use of the library meeting room or cancel any meeting room reservation when the Director deems it to be in the best interest of the Holbrook Public Library.

When the meeting room is not being used for library programs, the Board of Library Trustees welcomes non-profit groups whose primary clientele are Holbrook residents to use the room for meetings. Such use of the room must be free and open to the public, unless it is a fundraiser specifically for the library. The meeting room is not available to businesses, private organizations, or for private social functions. The meeting room will be scheduled according to the following priorities:

1. Library related programs or meetings
2. Friends of the Holbrook Library and Holbrook Library Fund meetings and activities
3. Municipal meetings or programs
4. Other local non-profit groups may use a room once a month for meetings (but not programs) as scheduling permits. Occasionally, a group may use the room more often if such use does not inhibit other groups from using the space.
    

Procedure:

-All requests to use the meeting room must be made in advance by a Holbrook resident who takes responsibility for the group's compliance with the library’s meeting room policy and procedures.

-Reservations may be requested by not-for-profit organizations and agencies no more than 3 months and no less than 3 weekdays in advance of the meeting. The applicant will receive a confirmation when the request is approved. The meeting room is not officially reserved until confirmed. Reservations are considered in the order they are received.

-The Library Director shall have the right to cancel, reschedule, or transfer meeting room locations or dates that conflict with library sponsored programs and/or special events. In such cases, the library will make its best effort to give advance notice.

-The group is expected to adhere to the stated purpose of the meeting.

-Meetings must be free and open to the public. No admission fees can be charged. No collections or donations can be solicited. No items can be sold.

-The meeting room is not to be used for social, partisan religious, partisan political purposes, or for the benefit of commercial enterprises or individual use; you may not solicit for a particular business or cause, or gather personal information from attendees.  No fundraising is allowed, unless it is for the library.

-Meetings may not disrupt the use of the library by others. Persons attending the meeting are subject to all library rules and regulations.

-Groups using the meeting room will be held responsible for any costs incurred by the Library or the Town as a result of that use. The Library Director reserves the right to determine whether any proposed use of the meeting room will require a police detail or other extraordinary police protection, and if so, the anticipated cost thereof which shall be the responsibility of the group. Payment shall be made to the Library prior to the event.

-The meeting room can only be scheduled by outside groups during open library hours and must end at least 15 minutes before closing time.

-No custodial services are provided in connection with use of the meeting room. Storage facilities are not provided. The condition of the room must be neat when vacated.  All furniture must be set up by the group and must be back in original positions after use of the meeting room. All supplies brought in such as food, napkins, towels, etc must be taken home, including leftovers. Trash is to be taken with you. The library will not supply any equipment associated with the serving of refreshments. There will be no cooking or food preparation on site. Dishwashing facilities are not available.

-Fire laws limit maximum capacity to 100 people without furniture, but please set up a meeting to view the room beforehand so you can see the layout.

-No alcoholic beverages are allowed anywhere in the library unless a temporary liquor license is approved by the Town for a special event.  Such an event will need permission from the Library Director.

-All activities must be confined to the meeting room. Approaching library users for the purpose of encouraging participation in the group's activities is prohibited.

-Groups that wish to use the library’s technology for their meeting are strongly encouraged to test their equipment for compatibility ahead of time.  Library staff may not be available for help immediately before a meeting is scheduled to begin.

-Permission to meet at the library does not in any way constitute or imply endorsement of the users’ policies, beliefs, or programs by the library staff or Board of Library Trustees.

-Groups using the meeting room agree to indemnify and hold harmless the Town of Holbrook, the Board of Library Trustees, the Holbrook Public Library, and their employees, officers, agents and representatives, from any and all suits, actions, claims, or demands of any nature arising out of or brought on account of any injuries or damages sustained by any person as a consequence or result of the use of the room, its furnishings, or its equipment.
 

Any exceptions must be approved by the Library Director before a reservation is made. Failure to follow the meeting room policy and procedures may result in the cancellation of your reservation and/or loss of future use of the meeting room. Questions of interpretation will be referred to the Library Director. Final determination rests with the Board of Library Trustees.

Approved March 7, 2023 by the Holbrook Board of Library Trustees

https://drive.google.com/file/d/1Z9-EM8jYUHRtT3SlENOz5ovh08iMq-sE/view?usp=sharing

Holbrook Public Library Non-Resident Use Policy

As a participant in the State Aid to Public Libraries Program administered by the Massachusetts Board of Library Commissioners, Holbrook Public Library must comply with requirements regarding use of its collection that are specified in Massachusetts General Laws, Chapter 78, Section 19A and 19B and further defined in the Code of Massachusetts Regulations (605 CMR 4.00).

Holbrook Public Library extends reciprocal borrowing privileges to residents of the Commonwealth, including students, who reside in communities that offer state certified library services. It is the policy of Holbrook Public Library Library to discontinue borrowing privileges to residents of communities without certified public libraries and to discontinue interlibrary loans to such libraries, except when a library is not certified because of conditions beyond the community’s control such as fire or natural disaster.

Holbrook Public Library continues to extend access to its materials for use in the library by all Massachusetts residents as required by 605 CMR 4.01(l), which states that all residents of the Commonwealth shall have access to its reading and reference rooms under the same conditions as residents of the community.

Holbrook Public Library will provide immediate reinstatement of borrowing and interlibrary loan privileges to all affected borrowers once a library is recertified.

Approved April 15th, 2025 by the Holbrook Board of Library Trustees

In accordance with Mass. General Laws Chapter 4 Section 26 and Chapter 78 Section 7, circulation and registration records identifying the names of library users, addresses, and telephone numbers and the materials borrowed are not part of the public record. The intellectual pursuits of individuals using library materials is considered confidential information regardless of the age of the borrower. 

Such records shall not be made available to any individual, or agency except pursuant to such process, order, or subpoena as may be authorized under the authority of, and pursuant to, federal, state, or local law relating to civil, criminal, or administrative discovery procedures or legislative investigative power. 

Upon receipt of such process, order, or subpoena, the Director will notify the Board of Trustees and consult with the Town Counsel to determine if such process, order, or subpoena is in proper form and if there is a showing of good cause for its issuance. If the process, order, or subpoena is not in proper form or if good cause has not been shown, such defects must be corrected. 

Library staff should refer all formal requests for circulation or registration records to the Director.

This prohibition applies to the release of information to the parents or guardians of minors who have their own cards. However, the Holbrook Public Library recognizes that instances may arise when it may be necessary for a parent or legal guardian to be provided with information about his or her child’s library records (for example, when a child’s library materials have incurred fines, or the materials have been misplaced). In this case, there are procedures that will enable parents, or other parties who are financially responsible for the child’s library materials, to obtain information about the records of a minor child age twelve years or under. Upon statement of the above reasons, the parent or legal guardian will receive the information verbally or printed out. It is advised that parents encourage children, who have library cards, to obtain a PIN (Personal Identification Number) at the library, so that the child can access his/her borrowing record privately at a library or online home computer. 

Library patrons should be aware that the Holbrook Public Library and other Massachusetts library organizations license commercial databases from a variety of vendors. The library will make every effort to restrict electronic database vendors from collecting and using identifying personal information of library users, however it provides no guarantee that personal information will not be shared with third parties. 

Holbrook Public Library does not keep a record of your activities on any public computer or on our wireless network. Any record of browsing history and activities on our public computers or wireless network are removed when you log out or disconnect. Information about your public computer reservation (library card number, computer number, reservation time, and session duration) is purged at the end of each day. 

Approved March 4th, 2025 by the Holbrook Board of Library Trustees

Holbrook Public Library’s Program Development Policy

Purpose

This Program Development Policy upholds the mission and goals of the Holbrook Public Library by setting guidelines for the planning and operation of Library programs and events. It is also used to inform the public about standards and principles that are applied to the program selection and management process.

Library Mission Statement

The Holbrook Public Library is committed to serving the changing needs of our community by providing access to free sources of knowledge, information, and entertainment both within and beyond our walls.

Vision Statement

The library strives to be seen as the heart of the community, because a good community shows its heart through a good library. The library will help build a stronger community, helping lead and support the community in growth, services, and advanced planning, as well as advocating for both community and library needs. Good Libraries = Strong Communities.

Community Statement

The Holbrook community is characterized by its multigenerational and ethnically diverse population. Decisions regarding library programs are made with an understanding of the dynamic and diverse nature of the community, enabling the Library to offer programs and events that reflect the community’s evolving interests and needs.

Responsibility for Program Development

Responsibility for program development rests with the Library Director, who operates within the framework of policies determined by the Library Board of Trustees. Program planning and facilitating is delegated to staff members based on their job responsibilities and areas of expertise. Programming staff are guided by this policy and utilize professional skills, collections, equipment, facilities, and feedback from the community in planning and delivering library programs.

Selection Guidelines and Objectives 

The Holbrook Public Library defines a program as an activity or event in a group setting, developed to meet the educational, social, recreational, cultural, or informational needs of an anticipated audience in the community. Programs can be a single event, a short series, or continuously recurring.

Programs may include, but will not be limited to: lectures, forums, visual and performance art, interactive classes or workshops, continuing education, fairs, discussion groups, technology programs, story times, class visits, library tours, community outreach, exhibits, and presentations for social, cultural, educational, or recreational purposes.

Criteria

When making decisions regarding program content, presenters, and related resources library staff will consider the following:

• Relevance to the Library’s mission, strategic plan, and service goals
• Community needs and interests, including feedback and suggestions from
  Holbrook constituents
• Potential to promote, supplement, and encourage the use of library collections &
  resources
• Presentation quality as determined by presenter’s background, record of presentation, and qualifications in content area
• Historical, cultural, or educational significance
• Space required, and the availability of that space
• Budget
• Staffing
• Balance of current programs being offered at the Library
• Connection to other community programs, exhibitions, or events
• Safety and security of patrons and staff
• National and local observances, commemorative months, and initiatives (i.e., National Library Week, Women’s History Month, Veterans’ Day, etc.)

Library programs may take place at any of the Library’s physical locations, offsite locations, and online; and may be delivered by library staff or library partners. Programs may be live-streamed or recorded for later playback, either in person or via web-enabled technologies.

Funding

The Library receives funding for library programs in a variety of ways including municipal appropriations, grants, and support from charitable organizations that support the Library. The Library may also partner with other institutions, organizations, or
individuals who have received funding to offer Library programs. Library programs are open to the public and offered free of charge. At the discretion of the Library Director, a fee may be applied to programs and goods that benefit the Library including book sales, raffles, and other types of fundraising.

Presenters

Anyone interested in presenting a program may submit a proposal that will be reviewed by Library staff using this policy as a guideline. The Library reserves the right to decline a program for a variety of reasons including, but not limited to, staffing, budgetary constraints, space, or scheduling. A partnership is a relationship between Holbrook Public Library and an institution, non-profit organization, community group, or individual. These relationships involve an effort to provide and/or promote activities and services for the public. Partnerships can range from a one-time collaboration to a long-term arrangement. 

The Library welcomes partnerships that promote civic engagement and support its mission and strategic goals and may choose to co-host programs with these partners. Partners must comply with all library policies. Partners that participate in co-hosting a program receive acknowledgement in marketing and PR materials. Library sponsorship of a program does not constitute an endorsement of the content of the program, or the views expressed by presenters or participants. Program topics, presenters, and resources are not excluded because of possible controversy. 

Library programs are non-commercial in nature. Programs are not used for the solicitation of business. Presenters and performers, whether individual or organizational shall not use a Library program to petition, advertise, or recruit members or customers. While the Library welcomes professional experts to present at its events, Library programs cannot be used to directly further commercial, religious, political, or partisan purposes. Presenters are permitted to have business-related brochures, flyers, or other information available for attendees to pick up if interested. Presenters cannot distribute such materials as part of the event. Individuals reserving spaces within the Library for meetings or events not co-hosted with the Library are responsible for their own marketing. These meetings/events will be listed in the Library’s event calendar but are not promoted by the Library. 

For more information regarding how to reserve Library space for these kinds of programs, please refer to our Meeting Room Policy and our Meeting Room Application Form. Programs sponsored by charitable organizations whose purpose and mission is to support the Holbrook Public Library may include the sale of merchandise as a means to fundraise for the benefit of the Library. Performers or presenters may receive permission to sell their creative works as part of a library program. Sale of these works and / or other products at Library programs is not permitted unless authorized by the Library Director or their designee. Presenters and performers who are willing may donate a copy of their work to the Library for possible inclusion in the collection. Their work will be subject to the Library’s Collection Development Policy.

Intellectual Freedom

The Holbrook Public Library offers a wide variety of materials and programs to support its mission of providing cultural and learning opportunities to all. The Library respects the freedom of information of its users and adheres to the principles expressed in the American Library Association's Library Bill of Rights and Freedom to Read and Freedom to View statements. The Library's goal is to offer a diverse set of ideas and opinions, including those which may be unorthodox or controversial. The Library opposes any attempts by individuals or groups to censor items in its collection or programs it offers.

Parents and guardians are responsible for overseeing their minor children’s use of the Library’s collections and services. The Holbrook Public Library does not stand in place of a parent and is not charged with a parent's rights, duties, and responsibilities. The Library will not act in the role of censor for any age level, material type, or subject matter. Selection of materials and services will not be restricted by the possibility that these items may be accessed by patrons beyond the intended audience. The Library does not use any system of coding, rating, or labeling to identify or segregate materials and services for purposes of censorship.

Open Access

All library-initiated programs are open to the public, but some meetings and programs may be designed with specific audiences in mind, such as programs intended for children and teens that are geared to their interests and needs. Adults who wish to attend a program specifically designed for children must be accompanied by a child. Tween and teen programs are limited to tweens and teens only, except when they require an adult assistant or companion. Programs targeted toward specific audiences are to be publicized as such.

Every attempt will be made to accommodate all who wish to attend a program. However, when safety, cost, or the success of a program requires it, attendance may be limited. Admittance will be determined on a first come, first served basis, either through advance registration, or at the door. The Library reserves the right to deny attendance to anyone becoming disruptive to audience members or the program facilitator, and to anyone in violation of the Library Use Policy and Behavior Guidelines.

Cancellations

Programs may be canceled for several reasons, including severe weather, absence of the presenter, or low registration. Canceled programs are not automatically rescheduled. When possible, advanced notification of program cancellations will be
made on the Library’s online calendar of events and by other appropriate communication channels.

Process for Reconsideration

The Holbrook Public Library adheres to and supports the American Library Association’s Library Bill of Rights, the Freedom to Read Statement, and the Freedom to View which state that the choice of library materials for personal use is purely an
individual matter. An individual or group cannot restrict the freedom of other persons to read, access, or use library materials. Concerns about materials or programs currently offered at the Library may be expressed by filling out a Request for Program Reconsideration form. 

Forms may be submitted in writing to the attention of the Director of Libraries either in person, or c/o Holbrook Public Library, 2 Plymouth Street, Holbrook, MA 02343; forms may also be obtained electronically through the Holbrook Public Library’s website, or via email.

Patrons submitting a Request for Program Reconsideration will be given copies of the Holbrook Public Library’s Collection Development Policy or this program development policy; the ALA Library Bill of Rights, the ALA Freedom to Read Statement, and the ALA Freedom to View Statement. Anonymous submissions will not be considered, nor will submissions from individuals or stakeholders not residing or located in Holbrook, MA. During the reconsideration process, the material or program will remain available in the Library.

A request for reconsideration will be reviewed by the Library Director or their designee, who will respond in writing to the patron initiating the request. The patron may choose to appeal the decision to the Board of Trustees by emailing
trustees@holbrookpubliclibrary.org. The decision of the Board of Trustees will be final.

Approved by the Library Board of Trustees 3/19/24

If you are interested in offering a program at the Holbrook Public Library, please complete the following form. PLEASE NOTE, FILLING OUT THIS FORM IN NO WAY CONFIRMS OR GUARANTEES THE LIBRARY WILL BE ABLE TO OFFER YOUR SUGGESTED PROGRAM. A member of the programming team will get back to you once we have reviewed your information.

Click Here for our Program and Presenter Application

CLICK HERE TO VIEW IN YOUR BROWSER

CLICK HERE TO VIEW THIS POLICY AS A PRINTABLE PDF

Social Networking Policy for the Holbrook Public Library

The Holbrook Public Library reserves the right to sponsor social networking sites, staff blogs, wikis, photo sharing, video sharing, tagged websites, and any other sites using the Holbrook Public Library name to further its mission to serving the changing needs of our community by providing access to free sources of knowledge, information, and entertainment both within and beyond our walls.  Much of the content will relate to libraries, authors, books and the book-publishing industry, and to programs, events, photos and/or images, or special topics the Library is discussing or promoting.  The Holbrook Public Library’s sponsored sites are also a place for the public to share opinions about Library-related subjects and issues.  Comments are welcome and will be reviewed prior to publishing, when possible.

Social networking is defined as any website or application that allows users to share information online.  Social networking tools can include, but are not limited to blogs, instant messaging, social networking sites, text messaging, and wikis.

Social Networking Acceptable Use

The goals of the Holbrook Public Library sponsored social networking sites are:

1. To increase the public’s knowledge of Library events and use of Library services
2. To promote the value and importance of the Library’s services among the general public, governing officials, and civic leaders
3. To maintain open, professional, and responsive communications with members of the public and the news media

Publicly posted information will be professional and reflect positively on the Holbrook Public Library and its staff, volunteers, and services.  Staff shall check facts, cite sources, present balanced views, acknowledge and correct errors, and check spelling and grammar before publishing any posts.  The Holbrook Public Library reserves the right not to publish any posting, to edit a posting,  or to later on remove or hide a posting.  The Holbrook Public Library will only post information about events and services related to the Library.  Exceptions may be made by the Library Director in extreme circumstances. 

The Library does not collect, maintain, or otherwise use the personal information stored on any third party site in any way other than to communicate with users on that site, unless granted permission by users for Library contact outside the site.  The purpose for contact outside the site may include program promotion, volunteer opportunities, reference help, or other similar activities.  Users may remove themselves at any time from the Library’s “friends” or “followers” lists, or request that the Library remove them.  Users should be aware that third party websites have their own privacy policies and should proceed accordingly.

The role and utility of the various social networking sites will be evaluated periodically by Library staff and may be terminated at any time without notice to subscribers.

Staff should take great care to avoid more personal interactions with patrons via social media.  
A professional manner should always be used, and unless the patron is known personally to the staff member outside of work, individual connections through personal accounts should be avoided in most cases.  This is of greater importance when dealing with patrons who are minors.  Such connections should never be used for personal benefit or commercial profit.

The Library’s accounts may follow or join groups associated with: other public and academic libraries, special libraries such as the Library of Congress, librarians, publishers, bookstores, authors, neutral news sources such as CNN and The New York Times, official Town of Holbrook sites and other government entities, official Massachusetts sites and other government entities, and local groups or pages that are neutral and of community importance.  Guidelines for whom to follow will align with the philosophies found in the Library’s collection development policy.  The accounts will be monitored on a regular basis during normal hours of Library operation.  If someone posts a message that is in violation of the Library’s social networking policy, then Library staff will delete the comment.

Comments from the Public

Comments, posts, and messages are welcome on the Holbrook Public Library social networking sites.  While the Library recognizes and respects differences of opinion, all such interactions will be regularly monitored and reviewed for content and relevancy.

Where moderation of comments is an available option, comments from the public will be moderated before posting by the Holbrook Public Library designated staff editors.  Library staff reserves the right to review all comments and postings and delete comments that are inconsistent with the content created by the Library staff.  Library staff may block the person who posted inconsistent comments or postings from posting any further information to the Library’s social networking sites.

Comments or postings that fall into one of the following categories will be deleted by Library staff:

1. Obscene, sexist, or racist content
2. Harassing Library staff or other social media users.  Harassing comments or postings including profane or obscene statements or images, threatening physical harm toward another person, and engaging in behavior with the sole intent of annoying another person
3. Libelous and slanderous statements
4. Plagiarizing or posting copyrighted material without permission or authority
5. Private, personal information of another person without appropriate consent or authority
6. Comments, postings, and/or hyperlinks not related to the content created by the Library staff
7. Advertisement and solicitation that are not related to the content created by the Library staff
8. Commercial purposes
9. Partisan political activity
10. Photos, other images, or videos that fall into any of the above categories

All such comments or posts will be removed as they are found.

The Holbrook Public Library is not obligated to take any such actions and will not be responsible or liable for content posted by any subscriber in any forum, message board, or other area within the service.

By posting a comment, individuals agree to indemnify the Holbrook Public Library, the Board of Library Trustees, the Town of Holbrook, library staff, and any library volunteers from and against all liabilities, judgments, damages, and costs (including attorney’s fees) incurred by any of them which arise out of or are related to the content posted by patrons.

If an individual does not agree to these terms, the individual should not use the Holbrook Public Library sponsored sites as a violation of these terms.

Social Networking Violations

The Library’s pages and profiles will be monitored on a regular basis during normal hours of Library operation, via review of the site and/or through email notifications.  If a follower posts content that is deemed in violation of the Library’s social media policy, the Library will delete the content in violation.  The follower whose comment(s) are removed will be sent a private alert message informing them that their comment(s) were removed due to violations with the Library social networking policy.

The message will restate the policy and direct them to contact the Library Director for further information/clarification.  The message will also explain the consequences of the “three strike policy” for repeat violations.  A follower whose comments are removed for a second violation of the Library Social Networking Policy will receive a second, similar private alert message, and be notified that upon receiving a third violation of policy, they will be removed as a follower/fan/friend of the Library account.  Upon a third violation and removal of comment(s) the follower will receive a message informing them that they are being removed as a follower/fan/friend and they will be directed to the Library Director for further information/clarification.

Questions of interpretation will be referred to the Library Director.  Final determination rests with the Board of Library Trustees.

Approved April 6th, 2023 by the Holbrook Board of Library Trustees